Responsible Gaming

1. Our Commitment to Responsible Gaming

We are committed to ensuring that your gaming experience on our platform is enjoyable, safe, and responsible. We believe that gaming should be a form of entertainment, not a source of financial stress or harm.

2. Play Within Your Means

• Set a Budget: Decide how much you can afford to spend before you start playing and stick to it.
• Set Time Limits: Decide in advance how long you want to play and take regular breaks.
• Never Chase Losses: If you lose, do not try to win back your losses by playing more. This can lead to bigger losses.
• Don't Play Under Influence: Avoid playing when under the influence of alcohol or when emotionally distressed.
• Keep It Fun: Remember that gaming is entertainment. If it stops being fun, it's time to stop.

3. Warning Signs of Problem Gaming

Please be aware of the following signs that may indicate a gaming problem:

• Spending more money or time on gaming than you can afford
• Chasing losses or trying to win back money you've lost
• Neglecting work, studies, family, or other responsibilities
• Borrowing money or selling possessions to fund gaming
• Feeling anxious, irritable, or depressed when not gaming
• Lying to friends or family about the extent of your gaming
• Using gaming as a way to escape problems or relieve negative feelings

4. Self-Exclusion & Limits

If you feel that your gaming is becoming problematic, you can take the following steps:

• Self-Exclusion: You can request to be excluded from the platform for a specified period (7 days, 30 days, 90 days, or permanently).
• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Reminders: Set up reminders that alert you after a certain period of continuous play.
• Account Closure: You can close your account at any time by contacting customer support.

5. Legal Jurisdiction

Access to real-money gaming applications may be restricted or entirely illegal in certain jurisdictions within India. The following states have enacted legislation prohibiting online real-money gaming:

• Andhra Pradesh
• Telangana
• Assam
• Odisha
• Nagaland
• Sikkim

It is your sole, personal responsibility to thoroughly check and strictly comply with your local, state, and national laws regarding online gaming before participating.

6. Protection of Minors

We take the protection of minors very seriously. Our platform is strictly for adults aged 18 and above. We employ age verification measures to prevent minors from accessing real-money gaming services. If you are a parent or guardian and suspect that a minor has accessed our platform, please contact us immediately.

7. Support & Resources

If you or someone you know has a gaming problem, please reach out to these resources:

• National Helpline for Substance Abuse & Gaming Addiction: 1800-11-0060 (Toll Free)
• iCall (Tata Institute of Social Sciences): 9152987821 / [email protected]
• Gamblers Anonymous India: Available for peer support
• NIMHANS (National Institute of Mental Health): For professional counseling services

8. Fair Play

We are committed to fair play and transparency. All games on the platform use certified random number generators (RNGs) and are regularly audited for fairness. We do not manipulate game outcomes or provide unfair advantages to any player.

9. Contact Us

If you have any questions about responsible gaming or need assistance with self-exclusion, please contact our support team through the information provided on this Site.